> For the complete documentation index, see [llms.txt](https://ressources.certipilot.fr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3.md).

# Critère 3

- [Indicateur 9](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3/indicateur-9.md)
- [Indicateur 10](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3/indicateur-10.md)
- [Indicateur 11](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3/indicateur-11.md)
- [Indicateur 12](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3/indicateur-12.md)
- [Indicateur 13](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3/indicateur-13.md)
- [Indicateur 14](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3/indicateur-14.md)
- [Indicateur 15](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3/indicateur-15.md)
- [Indicateur 16](https://ressources.certipilot.fr/referentiel-qualiopi/critere-3/indicateur-16.md)