> For the complete documentation index, see [llms.txt](https://ressources.certipilot.fr/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ressources.certipilot.fr/referentiel-qualiopi/critere-5.md).

# Critère 5

- [Indicateur 21](https://ressources.certipilot.fr/referentiel-qualiopi/critere-5/indicateur-21.md)
- [Indicateur 22](https://ressources.certipilot.fr/referentiel-qualiopi/critere-5/indicateur-22.md)